We are in this trade for you and for this reason we have incorporated the provisions of the Federal Competition and Consumer Protection Commission (FCCPC) of Nigeria. We thus strive ensure our customers enjoys their right as follows;

1. Right to value for money:

Products and services MUST give value for money.

2. Right to Safety:

Protection from hazardous products, services, and production processes.

3. Right to Information:

Provision of information to enable informed consumer choice; and protection from misleading or deceptive advertisement and labelling.

4. Right to Choose:

Access to a variety of quality products and services at competitive prices. A consumer should not be compelled to buy products or services he/she does not need.

5. Right to Redress:

Redress for unsatisfactory products and services. A dissatisfied consumer is entitled to the 3Rs i.e. Repair, Replacement or Refund.

6. Right to Consumer Education:

Acquisition of the skills to be an informed consumer.

7. Right to Representation:

A consumer has a right to be heard and represented at fora where policies, regulations and standards affecting consumers are made.